dhk91 Privacy Policy

1 Overview

This Privacy Policy describes how dhk91 (referred to as "dhk91", "we", "us", or "our") collects, uses, stores, and protects the personal data of users (referred to as "you" or "your") who access or use the dhk91 platform at dhk91.top.

dhk91 takes the privacy of its players seriously. When you register on dhk91, deposit funds, play games, or contact support, you share personal information with us. This policy is here to make sure you understand exactly what happens with that information — no vague language, no hidden practices.

By registering an account on dhk91 or using the platform in any way, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not use dhk91.

This Privacy Policy should be read alongside the dhk91 Terms and Conditions and Responsible Gaming Policy, both of which are available on this website.

2 Data We Collect

dhk91 collects two categories of personal data: information you provide directly, and information collected automatically when you use the platform.

Information you provide directly:

Information collected automatically:

• Device type, operating system, and browser information
• IP address and approximate geographic location
• Pages visited on dhk91 and time spent on each page
• Game activity — games played, bets placed, session duration
• Login timestamps and session data
• Cookie and tracking data (see Section 8)

3 How We Collect Your Data

dhk91 collects personal data through the following means:

• Registration form: When you create a dhk91 account, you provide your phone number, name, and date of birth directly through the registration form.
• Payment transactions: When you deposit or withdraw funds via bKash, Nagad, or Rocket, transaction data including your mobile wallet number is recorded by dhk91 and the relevant payment provider.
• KYC verification: If dhk91 requests identity verification, you may be asked to submit a copy of a government-issued ID. This document is processed securely and used only for verification purposes.
• Platform usage: dhk91 automatically collects technical and behavioural data as you use the platform, including through cookies and server logs.
• Support interactions: When you contact dhk91 support via email or any other channel, the content of your communication is recorded and stored.

4 How We Use Your Data

dhk91 uses the personal data it collects for the following purposes:

• Account management: To create, maintain, and secure your dhk91 account, including verifying your identity and age.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
• Platform operation: To deliver the games and services available on dhk91, including WM Live, Dice, Dino Hunter, Gates of Olympus, Wild Bandito, Andar Bahar, and Go Goal Bingo.
• Security and fraud prevention: To detect and prevent fraudulent activity, money laundering, and other prohibited conduct on dhk91.
• Responsible gaming: To monitor gaming patterns and identify players who may need responsible gaming support.
• Customer support: To respond to your queries, complaints, and support requests.
• Legal compliance: To meet any legal or regulatory obligations that apply to dhk91's operations.
• Platform improvement: To analyse usage patterns and improve the dhk91 platform, including game performance and user experience.

5 Sharing Your Data

dhk91 does not sell, rent, or trade your personal data to any third party. However, dhk91 may share your data in the following limited circumstances:

• Payment providers: Your mobile wallet number and transaction details are shared with bKash, Nagad, or Rocket as necessary to process your deposits and withdrawals. These providers operate under their own privacy policies.
• Identity verification services: If dhk91 uses a third-party KYC provider to verify your identity, your submitted documents may be processed by that provider under strict confidentiality agreements.
• Game providers: Certain game data may be shared with the providers of games available on dhk91 — such as the provider of Gates of Olympus or WM Live — for the purpose of delivering and auditing those games.
• Legal authorities: dhk91 may disclose personal data to law enforcement or regulatory authorities if required to do so by law, or if dhk91 has a good-faith belief that such disclosure is necessary to prevent fraud, protect the safety of users, or comply with a legal obligation.
• Business transfers: In the event that dhk91 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

In all cases where dhk91 shares data with third parties, dhk91 takes reasonable steps to ensure those parties handle your data securely and in accordance with applicable privacy standards.

6 Data Retention

dhk91 retains your personal data for as long as your account is active and for a reasonable period after account closure, as required to meet legal, regulatory, and operational obligations.

Specifically:

• Account registration data is retained for the lifetime of your account and for a minimum of five years after account closure.
• Transaction records — including deposit and withdrawal history — are retained for a minimum of five years to comply with financial record-keeping requirements.
• KYC documents are retained for the period required by applicable law, typically five years from the date of submission.
• Support communications are retained for a minimum of two years from the date of the interaction.
• Technical and usage data collected automatically may be retained in aggregated, anonymised form indefinitely for platform improvement purposes.

When personal data is no longer required, dhk91 will securely delete or anonymise it in accordance with standard data disposal practices.

7 Data Security

dhk91 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorised access, loss, misuse, or disclosure.

Security measures in place at dhk91 include:

• Encryption of data in transit using industry-standard TLS (Transport Layer Security) protocols.
• Secure storage of sensitive data including passwords (stored as hashed values, never in plain text) and payment information.
• Access controls that limit which dhk91 staff can access personal data, based on the principle of least privilege.
• Regular security reviews and monitoring of the dhk91 platform for vulnerabilities and suspicious activity.
• Secure handling procedures for KYC documents and identity verification data.

While dhk91 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that affects your personal data, dhk91 will notify affected users as required by applicable law.

8 Cookies

dhk91 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. A cookie is a small text file stored on your device when you visit a website.

dhk91 uses the following types of cookies:

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling essential or security cookies will affect your ability to use dhk91 normally.

dhk91 does not use cookies to serve third-party advertising or to track your activity on other websites.

9 Your Rights

As a dhk91 player, you have the following rights regarding your personal data. To exercise any of these rights, contact dhk91 at [email protected] with your registered phone number and a clear description of your request.

dhk91 will respond to all data rights requests within a reasonable timeframe. In some cases, dhk91 may need to verify your identity before processing a request. Certain rights may be limited where dhk91 has a legal obligation to retain data.

10 Minors

dhk91 is strictly an 18+ platform. dhk91 does not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on dhk91 or provide any personal data to dhk91.

If dhk91 discovers that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed. If you are a parent or guardian and believe your child has registered on dhk91, please contact [email protected] immediately.

11 Changes to This Policy

dhk91 may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or data handling practices. When changes are made, the updated policy will be published on this page with a revised date at the top.

For significant changes that materially affect how dhk91 uses your personal data, dhk91 will make reasonable efforts to notify registered players — for example, by sending a notification to your registered phone number or displaying a notice on the platform.

Your continued use of dhk91 after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you should stop using dhk91 and may request account closure by contacting [email protected].

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern related to your dhk91 account, please get in touch with the dhk91 team:

When contacting dhk91 about a data rights request, please include your registered phone number and a clear description of your request so the team can assist you as quickly as possible.